Contact Us

Hello there :)  here are some answers to common questions might be helpful before you contact us.

When will I receive my tracking number?

You will usually receive your tracking number within 1 to 2 days.

Why isn't my tracking number working?

It may take up to 5 days for your tracking number to activate once you receive it.

How fast is the delivery time?

We offer FREE SHIPPING. Depending on your location, your package will be shipped and arrive at your doorstep within 6-15 days. Please do keep in mind these are just estimated date and you might receive it earlier but not later than 15 working days if there are any delays. Please read our Shipping Policy for further information.

What is the exchange/return policy?

We value our customer experience. Please read our Refund Policy for further information.

We are also available on Messenger Chat.

Also, you can always contact us at info@muyeng.com.

Please provide your full name and clear inquiry details so we can assist you promptly.